Never give out any personal information if you are at all suspicious. It's crucial that people remain vigilant and question any phone calls out of the blue, even if they state there has been fraud on your account.įraudsters may already have some information about you, so don't take this as confirmation that their approach is genuine. There has been a spike in cases over the past week involving automated calls from fraudsters pretending to be from your bank. Katy Worobec, Managing Director of Economic Crime, UK Finance, said: The customer is then prompted to press a number on their phone to be taken through to a supposed ?agent?, who is actually a fraudster.Īll consumers are reminded that banks or the police will never contact you asking for your online banking password or for you to transfer money to a new account for fraud reasons. With this scam, customers will receive an automated call claiming that a suspicious transaction has occurred on their account and needs to be verified.
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